How do I redeem my 10% Member discount?
If this is your first time making a purchase with your membership discount then you need a Lions Shop Account and link it to your Brisbane Lions MyLions Membership account details.
I do not know my password for my MyLions account. What can I do?
If you do not know your MyLions (membership) password, you can reset your member password via your MyLions site here:
- In the top right hand corner click ‘Sign In’
- Enter the email address associated with your membership and then click ‘Next’
- This will bring up the ‘Forgot Password’ option
If you do not receive an email it might mean that we have the wrong email address registered for your membership. To enquire about this please contact the membership team on (07) 3335 1777.
I have set up my Lions Shop account, but it is not recognising me as a member (i.e. 'Fail email' or 'Fail password' error message). What should I do?
Please check that your email address and membership password are correct. If you have recently updated your email or password in your membership account you will need to update your account with the Lions Shop to reflect these changes.
To re-enter your details follow the below steps:
- Sign into your Lions Shop account by clicking SIGN IN the top right hand corner of shop.lions.com.au
- Click Account
- Click Account Settings
- Select Yes to “Want to access Club member discount?/Update Club member password”
- Re-enter your email address linked to your club membership account and your membership password in the field ‘Provide your club membership password’
- Click 'Update Details' and log out of your account
- Log back into your account to see the discount automatically applied on eligible products.
If you are still unable to receive your discount, please email firstname.lastname@example.org with the problem, any relevant screenshots and the best time to call so we can assist you.
Member Lions Shop Vouchers
Selected membership types are eligible to receive a $20 Lions Shop gift voucher as part of their membership. These gift voucher codes will be sent with your confirmation email. To use your gift voucher online, please enter the gift code number during checkout. If you haven't received your voucher code you can access it here or please contact us here.
Voucher codes will be issued per-account. For example, if your membership account holds 4 eligible memberships, an $80 voucher will be issued.
Vouchers for the 2021 Season are valid until 31 October 2021.
Member Cap, Scarf and Lanyard Redemption
Once correctly signed in, you will be able to see a category header labelled 2021 membership product. This will give you access to the member caps and scarves